Delve into our formal FAQs for precise information. From reservation protocols to safety standards, our detailed responses are curated to offer a comprehensive understanding, ensuring a sophisticated and secure boat rental experience on the stunning Lake Como
Book online or by contacting us via email or whatsapp, pick up the boat at the Tavernola or Como pier and enjoy a day of relaxation and fun.
At the time of booking, you will be asked for your name, surname, telephone number and the email on which the booking confirmation is sent. At least one form of identification, ID card or passport, is required on the day of rental and a photocopy will be retained. No physical document is retained. At the end of the rental period, if the customer has not damaged the boat, the copies will be immediately deleted in accordance with current privacy regulations.
Payment (if not made online) will be made on-site at the end of the rental period. The cost of consumed fuel during this period will be added to the boat payment and communicated to the customer before settling the balance.
Yes, you must be at least 18 years old to charter a boat.
No, a boat licence is not required to drive boats up to 40hp.
Before departure we will inform you of the rules to be followed during the day and show you on a practical side, with a mini driving lesson, how to use the dinghy.
Yes, the driver and any passengers are insured in accordance with the law, and during the rental period of the boat, for third party liability. Boats are not insured for damage caused to the boat by the lessor as a result of the lessor's driving behaviour, in which case the security deposit paid at the time of signing the rental agreement shall be retained; without prejudice to the right of recourse for further damage.
No, if the boat is damaged by the hirer or by the guests, they are directly responsible for the damages caused, which will be accounted for, after the inspection upon return, and must be immediately paid according to the lists shown to the hirer when signing the rental contract; If the damages do not exceed the value of the deposit paid Como Lake Boat Experience will be able to claim directly against the same. In case of higher value the hirer shall pay in full and immediately to the boat centre the damages caused. No forms of compensation other than those set out above shall be allowed.
Early return due to unfavorable weather conditions does not entitle you to reductions or refunds of the chosen service cost.
Yes, it is necessary to book to be sure of the boat's availability.
Maximum speed of 27 mph / 50 km/h. Minimum speed in no-wake zones (150 m) and in the channel of Isola Comacina. Do not obstruct the navigation routes of ferries and public hydrofoils in any way. Maintain a safe distance from moored boats and swimmers. Do not navigate in the corridor designated for the departure and arrival of hydrofoils.
It is NOT possible to moor at docks and buoys. In case you wish to have lunch at a restaurant, we will take care of booking in places where mooring is assisted and secure.
No, it is necessary to board barefoot.
For any further questions we are at your disposal. Make your request in the form below and we will get back to you shortly.
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